HCN Connect: Customer Portal
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HCN Connect: Subsidy Tracking Portal
Managing your Healthcare Connect Fund (HCF) subsidies has never been easier. As part of NETC, you gain access to HCN Connect, a powerful subsidy tracking portal that provides real-time insights into your HCF subsidies. With HCN Connect, you can monitor each stage of your HCF application as it’s approved by USAC, track the total subsidies you’ve received to date, and see exactly where those funds have been disbursed. By providing clear, up-to-date financial data, HCN Connect simplifies financial reconciliation for accounting teams and adds a layer of transparency to a traditionally complex federal process.
Benefits at a Glance
HCN Connect is designed to seamlessly sync with your HCF application. As soon as USAC approves a form or disburses a subsidy, the portal updates in real time and notifies you via email. Here's what you get:
+ Real-Time Application Updates: Track the status of your HCF forms as soon as USAC processes them—no more guesswork.
+ Subsidy Tracking: See at a glance which subsidies have been disbursed and where they’ve been allocated.
+ Detailed Reporting: Generate funding reports with a single click, giving you actionable insights to make informed decisions for your IT budget.
+ Email Notifications: Stay informed with automatic alerts whenever there’s a change in your subsidy status—no need to check manually.

How it Works
NETC customers access their personalized HCN Connect portal using their SharePoint credentials, ensuring a seamless and secure login process. Each organization has full control over permissions, allowing them to manage access based on their team’s needs. To support a smooth onboarding experience, we provide a guided walkthrough, helping customers navigate the platform with ease and understand how to leverage its features for maximum benefit.

HCN Connect FAQ
Who has access to HCN Connect?
Authorized users from NETC organizations can log in to HCN Connect to access their personalized dashboard, which provides insights into their subsidies, applications, and account details. If you need to add, update, or remove users from your account, please contact our team at info@netelc.org for assistance.
How often is the portal updated?
HCN Connect syncs directly with USAC’s database, ensuring that your application status, subsidy disbursements, and other critical updates are always current. Any changes made through USAC are typically reflected in the portal within 24 hours.
Can reports be downloaded from the portal?
Yes! HCN Connect offers a reporting feature that allows you to download customized reports on your subsidies and funding details. Users can apply filters to tailor reports based on specific criteria, making it easier to track financial data and program activity.
How is HCN Connect secured?
HCN Connect is built with multiple layers of security to protect your data. Access is restricted to authorized users, and all information is encrypted to ensure confidentiality. Our platform follows industry best practices for data protection and compliance, keeping your subsidy and application details secure.