Q: What Specific Network Security and Management Services are you requesting?
A: We are requesting a full suite of network management and security services. Specific pricing and detailed service scopes will be determined during contract negotiations with the winning service provider.

Q: Do you require management of firewalls, switches, and access points?
A: Please provide pricing on a device basis. Specifics regarding the brand, locations, and redundancy requirements will be discussed with the winning service provider during contract negotiations.

Q: Would you also like servers and workstations to be managed?
A: This is unfortunately not eligible for subsidy through the HCF program.

Q: Are you seeking Help Desk support for these devices?
A: This is unfortunately not eligible for subsidy through the HCF program.

Q: Do you have the ability to deploy software using an automated system or process?
A: Specific requirements will be discussed with the winning service provider during contract negotiations.

Q: Is our computer network configured with an Active Directory domain or workgroup?
A: This is unfortunately not eligible for subsidy through the HCF program.

Q: If it is an Active Directory domain, what percentage of your overall clients are joined to this domain?
A: This is unfortunately not eligible for subsidy through the HCF program.

Q: How many firewalls require management?
A: Please provide pricing on a device basis. Specific requirements will be discussed with the winning service provider during contract negotiations

Q: Please specify brand and location for each.
A: Please provide pricing on a device basis. Specific requirements will be discussed with the winning service provider during contract negotiations

Q: Is redundancy implemented?
A: Please provide pricing on a device basis. Specific requirements will be discussed with the winning service provider during contract negotiations

Q: How many switches are deployed at each location?
A: Please provide pricing on a device basis. Specific requirements will be discussed with the winning service provider during contract negotiations

Q: What are the brands and models?
A: Please provide pricing on a device basis. Specific requirements will be discussed with the winning service provider during contract negotiations

Q: Is redundancy a consideration?
A: Please provide pricing on a device basis. Specific requirements will be discussed with the winning service provider during contract negotiations

Q: Quantity of access points per location?
A: This is unfortunately not eligible for subsidy through the HCF program.

Q: Please provide brand and model details.
A: This is unfortunately not eligible for subsidy through the HCF program.

Q: Quantity of Servers per location?
A: This is unfortunately not eligible for subsidy through the HCF program.

Q; Quantity of Virtual Machines per location?
A: This is unfortunately not eligible for subsidy through the HCF program.

Q: Please provide brand and model details.
A: This is unfortunately not eligible for subsidy through the HCF program.

Q: Quantity of Workstations per location?
A: This is unfortunately not eligible for subsidy through the HCF program.

Q: Please provide brand and model details.
A: This is unfortunately not eligible for subsidy through the HCF program.

Q:What battery backups and power distribution systems are in place?
A: This is unfortunately not eligible for subsidy through the HCF program.

Q: Are these systems connected to the network?
A: This is unfortunately not eligible for subsidy through the HCF program.

Q: Are Client Access VPNs being utilized?
A: This is unfortunately not eligible for subsidy through the HCF program.

Q: How many users rely on VPN connections?
A: This is unfortunately not eligible for subsidy through the HCF program.

Q: Is MFA enabled for VPN access?
A: This is unfortunately not eligible for subsidy through the HCF program.

Q: Do you require EDR cyber defense?
A: This is unfortunately not eligible for subsidy through the HCF program

Q: Do you request MDR cyber defense?
A: Please provide pricing on a per-device basis for the MDR cyber defense services. The total number of devices and any further requirements will be clarified during contract negotiations with the selected provider.

Q: Do you request MDR cyber defense with 24/7 Managed SOC
A: Please provide pricing on a per-device basis for the MDR cyber defense services. The total number of devices and any further requirements will be clarified during contract negotiations with the selected provider.

Q: Number of devices to be monitored?
A: Please provide pricing on a per-device basis for the MDR cyber defense services. The total number of devices and any further requirements will be clarified during contract negotiations with the selected provider.

Q: Are you requesting Managed Identity Threat Detection?
A: For managed identity threat detection and response, specifically for Microsoft 365 and associated user counts, please provide pricing on a per-user basis. Further details will be addressed during contract negotiations with the winning service provider.

Q: Does this include Microsoft 365 protection?
A: For managed identity threat detection and response, specifically for Microsoft 365 and associated user counts, please provide pricing on a per-user basis. Further details will be addressed during contract negotiations with the winning service provider.

Q: How many users need coverage?
A: For managed identity threat detection and response, specifically for Microsoft 365 and associated user counts, please provide pricing on a per-user basis. Further details will be addressed during contract negotiations with the winning service provider.

Q: Are you requesting SIEM services?
A: Please provide pricing on a per-device (per GB stored) basis for the SIEM solution. The number of devices and any additional requirements will be further discussed during contract negotiations with the selected provider.

Q: How many devices need integration?
A: Please provide pricing on a per-device (per GB stored) basis for the SIEM solution. The number of devices and any additional requirements will be further discussed during contract negotiations with the selected provider.

Q: Are virtualization technologies in use?
A: This is unfortunately not eligible for subsidy through the HCF program

Q: Which platform is being utilized?
A: This is unfortunately not eligible for subsidy through the HCF program