REQUEST FOR PROPOSAL
NETC RFP3357
This Request for Proposal seeks bids for Internet, Network Management and SIP Services (or equivalent) for Community Health and Counseling Services, a NETC member health care provider. This RFP was posted by USAC on 10/16/2025. Responses to the RFP were due and received by 11/13/2025.
NETC RFP3357 – The RFP
NETC RFP3357 – The Network Plan
Please note that USAC adopts their own RFP numbering scheme and NETC‘s RFP3357 is listed on the USAC site as 3357.
STATUS: Bidding is closed for this RFP.
Scope of Services Requested:
Q: What Specific Network Security and Management Services are you requesting?
A: We are requesting a full suite of network management and security services. Specific pricing and detailed service scopes will be determined during contract negotiations with the winning service provider.
Q: Do you require management of firewalls, switches, and access points?
A; Please provide pricing on a device basis. Specifics regarding the brand, locations, and redundancy requirements will be discussed with the winning service provider during contract negotiations.
Q: Would you also like servers and workstations to be managed?
A: This is unfortunately not eligible for subsidy through the HCF program.
Q: Are you seeking Help Desk support for these devices?
A: This is unfortunately not eligible for subsidy through the HCF program.
Q: Do you have the ability to deploy software using an automated system or process?
A: Specific requirements will be discussed with the winning service provider during contract negotiations.
Q: Is our computer network configured with an Active Directory domain or workgroup?
A: This is unfortunately not eligible for subsidy through the HCF program.
Q: If it is an Active Directory domain, what percentage of your overall
A: Please provide pricing on a device basis. Specific requirements will be discussed with the winning service provider during contract negotiations clients are joined to this domain?
Q: How many firewalls require management?
A: Please provide pricing on a device basis. Specific requirements will be discussed with the winning service provider during contract negotiations
Q: Please specify brand and location for each.
A: Please provide pricing on a device basis. Specific requirements will be discussed with the winning service provider during contract negotiations
Q: Is redundancy implemented?
A: Please provide pricing on a device basis. Specific requirements will be discussed with the winning service provider during contract negotiations
Q: How many switches are deployed at each location?
A: Please provide pricing on a device basis. Specific requirements will be discussed with the winning service provider during contract negotiations
Q: What are the brands and models?
A: Please provide pricing on a device basis. Specific requirements will be discussed with the winning service provider during contract negotiations
Q: Is redundancy a consideration?
A: Please provide pricing on a device basis. Specific requirements will be discussed with the winning service provider during contract negotiations
Q: Quantity of access points per location?
A: This is unfortunately not eligible for subsidy through the HCF program.
Q: Please provide brand and model details.
A: This is unfortunately not eligible for subsidy through the HCF program.
Q: Quantity of Servers per location?
A: This is unfortunately not eligible for subsidy through the HCF program.
Q: Quantity of Virtual Machines per location?
A: This is unfortunately not eligible for subsidy through the HCF program.
Q: Please provide brand and model details.
A: This is unfortunately not eligible for subsidy through the HCF program.
Q: Quantity of Workstations per location?
A: This is unfortunately not eligible for subsidy through the HCF program.
Q: Please provide brand and model details.
A: This is unfortunately not eligible for subsidy through the HCF program.
Q: What battery backups and power distribution systems are in place?
A: This is unfortunately not eligible for subsidy through the HCF program.
Q: Are these systems connected to the network?
A: This is unfortunately not eligible for subsidy through the HCF program.
Q: Are Client Access VPNsbeing utilized?
A: This is unfortunately not eligible for subsidy through the HCF program.
Q: How many users rely on VPN connections?
A: This is unfortunately not eligible for subsidy through the HCF program.
Q: Is MFA enabled for VPN access?
A: This is unfortunately not eligible for subsidy through the HCF program.
Q: Do you require EDR cyber defense?
A: This is unfortunately not eligible for subsidy through the HCF program
Q: Do you request MDR cyber defense?
A: Please provide pricing on a per-device basis for the MDR cyber defense services. The total number of devices and any further requirements will be clarified during contract negotiations with the selected provider.
Q: Do you request MDR cyber defense with 24/7 Managed SOC
A: Please provide pricing on a per-device basis for the MDR cyber defense services. The total number of devices and any further requirements will be clarified during contract negotiations with the selected provider.
Q: Number of devices to be monitored?
A: Please provide pricing on a per-device basis for the MDR cyber defense services. The total number of devices and any further requirements will be clarified during contract negotiations with the selected provider.
Q: Are you requesting Managed Identity Threat Detection?
A: For managed identity threat detection and response, specifically for Microsoft 365 and associated user counts, please provide pricing on a per-user basis. Further details will be addressed during contract negotiations with the winning service provider.
Q: Does this include Microsoft 365 protection?
A: For managed identity threat detection and response, specifically for Microsoft 365 and associated user counts, please provide pricing on a per-user basis. Further details will be addressed during contract negotiations with the winning service provider.
Q: How many users need coverage?
A: For managed identity threat detection and response, specifically for Microsoft 365 and associated user counts, please provide pricing on a per-user basis. Further details will be addressed during contract negotiations with the winning service provider.
Q: Are you requesting SIEM services?
A: Please provide pricing on a per-device (per GB stored) basis for the SIEM solution. The number of devices and any additional requirements will be further discussed during contract negotiations with the selected provider.
Q: How many devices need integration?
A: Please provide pricing on a per-device (per GB stored) basis for the SIEM solution. The number of devices and any additional requirements will be further discussed during contract negotiations with the selected provider.
Q: Are virtualization technologies in use?
A: This is unfortunately not eligible for subsidy through the HCF program
Q: Which platform is being utilized?
A: This is unfortunately not eligible for subsidy through the HCF program